We have a 60 day returns policy. Please ensure unwanted items are returned within this period.
If a replacement is urgent, it would be quickest to place a new order online first, then return the existing item marked for a refund. For returns outside of this criteria, call Customer Services on
UK: 01702 295678
France: 01 70 70 93 52
Outside UK: 0044 1702 295678
USA: 011 44 1702 295678
Australia: 0011 44 1702 295678
or email firstname.lastname@example.org
If you received a ReBOUND returns slip with your items, click here to use the ReBOUND platform to return your unwanted items.
If you did not receive a ReBOUND returns slip, please follow this link and complete our simple online returns process. Once done, please send your returns to the following address:
Wetsuit Outlet Returns
The Gunnery Drill Shed
Essex, SS3 9SL
For Wetsuitoutlet customers based in the following countries, we recommend using the ReBOUND return service by visiting their website.
To return a product, you do not need to call or email us, just follow these simple steps:
We accept all major credit and debit cards, Amazon Login & Pay, Paypal Checkout, Bank Transfer and Cheques. All payments are 100% secure and processed by Ingenico. We never store any card details. Any questions call us on 01702 295678.