Important:
• Our showroom is currently closed to the public.
• We are offering a 'Click & Collect' service for local customers but orders must be placed online.
• Please do not attempt to collect your order until you have received an email notification to do so.
• A valid form of ID will be required to collect your order.
• Unfortunately due to current pressures we are not able to fast-track orders placed in person at our showroom.
We appreciate your understanding and cooperation at this time.
COVID-19 Statement
Dear valued customers,
We hope that this message finds you and your loved ones healthy and safe.
Together we are facing challenging and unprecedented times.
Rest assured, we are vigilantly taking all necessary steps to follow the World Health Organisation and government guidelines, such as remote working and new rigorous cleaning schedules.
The warehouse is fully operational.
Orders continue to be dispatched as they are received and all our UK and international couriers are continuing to deliver.
Our expert customer service team are here to help and working normal hours.
If you have any questions you can contact us by phone, email, live chat or social media.
Now more than ever, we are committed to delivering on our purpose - supplying you with the best kit to help you make the most of your time on the water.
Time that, in our rapidly changing situation, is even more precious.
Please take care and stay safe, from all of us here at Wetsuit Outlet.
Email
Before you contact us, please check our FAQ page where we have answered the questions we receive on a regular basis.
If you still can't find the answer you're looking for, fill out the form below and we'll respond as soon as we can.
Need an answer fast? Give us a call instead on 01702 295678.
Social Media
We want to see you putting your gear to good use, so be sure to say #helloWSO on Social Media. Follow/Like us to keep up to date with the latest watersports news, videos and images, check out our latest promotions and new additions.
Telephone open hours
Monday - Friday: 09:00 - 17:00 BST
Saturday: Closed until further notice
Sunday: Closed
Click & Collect open hours
Monday - Friday: 10am - 4pm*
*Note: Please do not attempt to collect your order until you have received an email notification to do so. A valid form of ID will be required.
Email: info@wetsuitoutlet.co.uk
Tel: 01702 295678
Registered Address
B2C Distribution Ltd (Wetsuit Outlet)
Cumberland House, 24-28 Baxter Avenue, Southend-on-Sea, Essex SS2 6HZ, United Kingdom.
Returns not accepted at this address
Warehouse Address
The Gunnery Drill Shed, Chapel Road, Shoeburyness, Essex SS3 9SL, United Kingdom.
Returns
To return goods, please visit our returns page.
We are less than a 10 minute walk from Shoeburyness Railway Station.
For visitors by car, please enter the Garrison via Ness Road (B1016) & Campfields Road entrance as marked as your Satnav may not have the latest maps.
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