Wetsuit Outlet & Klarna

We've made it smoooth! Pay the way you want with Klarna.

You're the one buying, so you should be the one who controls when and how to do the paying. Whenever you shop with us you can choose to Slice it with Klarna. That's smoooth.


Who are Klarna?

Klarna was founded in 2005 in Stockholm, Sweden with the aim of making it easier for people to shop online. Klarna is now one of Europe's largest banks and is providing payment solutions for 60 million people across 90,000 merchants in 14 countries.

What Klarna offer

Slice It

The flexibility of spreading your payments over time.

  • Choose Klarna payments during checkout.
  • Provide some details for an affordability check.
  • Slice your payment into 6 or 12 interest-free* monthly installments.
  • Min £400 and max £4,000 order value.

Watch the video »

Pay in 3

Pay in 3

Your purchase is sliced into three equal card payments.

  • The first payment is collected when your order is shipped.
  • The remaining two will be automatically collected every 30 days.
  • No fees, interest or credit checks. No impact on your credit score.
  • Min £120 and max £1,000 order value.

*If you miss payments, the interest-free arrangement will cease and you'll be required to pay interest on all future repayments at 18.9% APR (representative, variable). Credit offered subject to financial circumstances. Must be 18 or older.

How it works

Klarna

Once you've chosen your products, click checkout and choose to pay with Klarna.

ID Card icon

Enter your name and delivery address to get the payment plans available to you.

Delivery truck icon

We'll deliver your order to the address that you provided to Klarna.

Slice It Repayments Example*

Basket Cost Repay over 6 months Repay over 12 months
£400 5 payments of £66.67
Final payment of £66.65
Total Payable: £400
11 payments of £33.34
Final payment of £33.26
Total Payable: £400
£750 5 payments of £125
Final payment of £125
Total Payable: £750
11 payments of £62.50
Final payment of £62.50
Total Payable: £750
£1,000 5 payments of £166.67
Final payment of £166.65
Total Payable: £1,000
11 payments of £83.34
Final payment of £83.26
Total Payable: £1,000

*Monthly repayment figures are approximate

Am I eligible?

To be eligible for Slice It, you must be at least 18 years old, and the success of your application is subject to your financial circumstances and a full credit search. To improve your application's chances of success, make sure you enter full and accurate personal details and have your order delivered to your registered billing address.


How do I apply?

When you apply for interest-free credit with Klarna for the first time, you'll be asked to provide your phone number, email address, billing address and date of birth. This information will be kept secure by Klarna. Wetsuit Outlet does not have access to this. If you use Klarna Slice it again, you'll only need to agree your order and won't need to provide the same personal information again.

You are responsible for making the agreed repayments on time and in full. Making these repayments in full as agreed means you'll be able to spread your payments across the time frame agreed, at no extra cost – helping you get the products you want without having to pay up front.

If you miss payments, the interest-free arrangement will cease and you'll be required to pay interest on all future repayments at 18.9% APR (representative, variable). This is reflected in the information below:

Representative example of interest incurred if you miss a repayment

Promotional rate 0%
Representative (variable) 18.9% p.a.
Purchase interest rate 18.9% p.a.
Assumed credit limit £1,200

F.A.Q.

Our payment provider is Klarna – who are they? Klarna was founded in 2005 in Stockholm, Sweden with the aim of making it easier for people to shop online. Klarna is now one of Europe's largest banks and is providing payment solutions for 60 million people across 90,000 merchants in 14 countries. We offer their monthly payment plan, "Slice It", to our customers, allowing you to spread your payment over 6 or 12 months, depending on the total value of your order (orders between £400 and £4,000 qualify). We also offer their "Pay in 3" option to split a single order into 3 easy monthly payments (orders between £120 and £1,000 qualify). For more information about Klarna, visit www.klarna.com/uk.

Slice It
Pay in 3

How does Slice it work? Spread the cost of your purchase into equal monthly payments with 0% interest. Slice it is a promotional plan on the Klarna Account.

How do I use Slice it? When you shop online, Klarna's system reviews each order to determine which payments options are available to you. If Slice it is offered, simply select this option. The first time you shop with Slice it you will be asked in to apply for a Klarna Account. If you’re approved Klarna will create an account for you and your order will be placed. Every time you shop with Slice it after that, you only need to agree to the purchase and won't need to sign up again. The order amount will be added to your Klarna Account as additional promotional plans.

I have been asked to go to Klarna's site. Is this correct? If you have chosen to pay with Slice it by Klarna, Klarna will send you an email with further details on how to pay.

Can I pay less than the amount owed each month? You can at any time choose to pay your minimum payment instead of your interest-saver payment. Your monthly minimum payment is the amount to be paid to avoid incurring late fees on your Klarna Account. Should you choose to pay your minimum payment instead of your interest-saver payment, this will mean you will lose your promotional plan offer and the remaining balance will start to incur interest at 18.9% APR (variable). It's up to you.

Do I need to be 18? Slice it is only available to people aged 18 or over and is an online exclusive payment method.

How do I manage my Klarna Account? Log in to the customer portal at Klarna.com at any time day or night, to review your purchases and settle your monthly statement. If you need further assistance, you can contact Klarna's Customer Service team.

How can I increase my chances of being accepted for Slice it? Klarna is unique and offers Pay later based on a number of factors such as the order value, previous order history and item availability. If you are 18 or over, you can improve your chances of being offered Pay later by ensuring you provide your full name and accurate address details and shipping to your registered billing address. All orders are assessed individually. Just because you have had Pay later before does not mean it will be offered for every order and in turn, as it is denied does not mean it will be denied for all future orders.

How is my statement sent? If you choose to use Slice it, we will send your monthly statement notification via email with instructions on how to make a payment and an overview of your Klarna Account. Once you have been landed on your Klarna Account overview page, simply select 'Make a payment' and enter the amount you wish to pay towards your balance.

What do I need to provide when I make a purchase? If you want to make a purchase with a Klarna Account you need to provide your mobile phone number and your email address as well as name, billing address and your date of birth. Your mobile number is required in case we need to reach you. All statements will be send to your email address. It's very important, that you give us the correct details, as otherwise you will not receive monthly statements and so be liable for late payment fees.

Is my payment information safe? Payment information is processed securely by Klarna. No payment information is transferred to us or held by us. All transactions take place via connections secured with the latest industry standard security protocols.

How do I make a payment? First, log in at www.klarna.com/uk and visit your Klarna Account overview page. Then, simply select 'Make a payment' and enter the amount you wish to pay towards your balance. Should you have any questions or concerns when making a payment you can contact Klarna's Customer Service team.

I haven't received an email with my statement. Please contact Klarna's Customer Service team via live chat or phone. They will be able to provide you with details on how to pay.

I have cancelled my order. How long will it take until I receive my refund? As soon as Wetsuit Outlet has registered your cancellation or your return, the refund will be processed within 5 business days.

What happens if I cancel or return my order? As soon as Wetsuit Outlet have accepted your cancellation/return, then Klarna will make any necessary adjustments your balance and provide further help if needed.

I have cancelled my order. How long will it take until I receive my refund? As soon as the store have registered your cancellation or your return, we will credit the balance back to your Klarna Account within next 5 business days.

I have asked for a refund. How will I be refunded? If you have paid for your order with card, the refund will be made back to your Klarna Account balance. If the Account ends up in a credit balance, this can be used towards future purchases or you can request it to be paid back by contacting Klarna's Customer Service team.

I've received my monthly statement and a payment is due, but I've not yet received my goods. You should of course not pay your statement until you've received your goods. In this case, we would ask that you contact the store and get an update on your order. You should also contact Klarna's Customer Service team so that they can postpone the due date on your payment.

I still have questions regarding payment. Visit Klarna's Customer Services for a full list of FAQ's, live chat and telephone options.

B2C Distribution Ltd. trading as Wetsuit Outlet acts as a credit broker and only offers credit products online from Klarna AB. B2C Distribution Ltd. is authorised and regulated by the Financial Conduct Authority, reference number 837488. Credit provided subject to age and status.

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